FAQ

Placing A Bid:
Placing a bid on an item you are interested in couldn't be easier, when viewing the item details page you will have two areas from where you can place your bid, one next to the item details and a second at the bottom of the page.
To place your bid simply enter the amount you wish to bid e.g. 50.00. Please note no currency symbols are required. The bid will be placed in the auction currency.
Once done you will be asked to review your bid and you will also be able to view vital item details such as the shipping conditions before confirming your bid.
If your bid is high enough to take the lead in the auction a confirmation message will be displayed to you, however if your bid has not taken the lead be it due to a higher proxy bid or not meeting the reserve price you will be invited to make a further bid.

Proxy Bid:
You can also place a proxy bid, proxy bidding allows you to place your "High Bid". At all times you will only pay the lowest required bid should you win the auction. For example, if the current bid on an auction is 500.00 you can place a proxy bid of 2,000. Should you remain the only bidder you will only pay 500.00. However should the item receive other bids the site will automatically re-bid for you (up to 2,000 in this scenario) to ensure you remain in the lead.

Item Watching:
The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the "Watch this item" link on any auction page.

How do I Register?
You can click on the tab at the top of the page that says "Sign Up" and follow the instructions.

How do I keep track of items I'm bidding on?:
You can see the items you are bidding on in the members section under Bidding / Current Bids.

How do I know if I have been out bid on an item?
You will be notified by email if you are outbid on an item.

Is there a buyers premium on your auctions?
No. You pay the final sale price and shipping costs only. There are no other or hidden costs associated with our auctions.

How do I pay for my auction wins?
We accept payment by Visa, Mastercard, AMEX, Direct Deposit, Cheque and Money Order. If lots are collected from our shop you can also pay by cash or Eftpos. We accept no liability for payments lost in the mail. Cheques must clear prior to shipping.

Can I pick up my goods?
Yes you can. Auction lots are held at our retail premises. Shop 1/1371 Logan Road, Mt Gravatt Central, Qld, 4122.

How much will shipping cost?
We ship through Australia Post and are governed by their postal charges. When we notify you of the lots you won we will also let you know the shipping cost. Shipping prices start from A$4.00. We combine lots to save shipping costs and will always try and keep the costs to a minimum.

How long does it take to get the items I have purchased?
Once your items are paid for we usually ship the same day.

Can I pay you through Bidpay or PayPal?
No. We have our own merchant bank account and can process credit card payments directly.